At 55wmb, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a 55wmb player in the Philippines.
By registering or using the 55wmb platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy applies to all personal data collected, processed, and stored by 55wmb in connection with the operation of the online casino platform accessible at https://55wmb.app (the "Platform"). It applies to all Players, visitors, and any other individuals whose personal data is processed by 55wmb.
55wmb is committed to protecting the privacy and personal data of all individuals who interact with the Platform. We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as any other applicable data protection legislation.
This Policy should be read alongside our Terms and Conditions, which govern your use of the 55wmb Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
For the purposes of applicable data protection law, 55wmb is the data controller responsible for the personal data collected through the Platform. As data controller, 55wmb determines the purposes and means of processing your personal data.
If you have any questions about how 55wmb handles your personal data, or if you wish to exercise any of your data subject rights, please contact us using the details provided in Section 15 of this Policy.
Data Protection Contact: All data privacy enquiries, access requests, and complaints should be directed to our Data Protection Officer at [email protected]. We aim to respond to all data-related enquiries within fifteen (15) business days.
55wmb collects the following categories of personal data in connection with the provision of the Platform and its Services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, notifications |
| Financial Data | GCash account details, bank account information, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session data | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, wagers placed, session duration, bonus usage, login history | Responsible gaming monitoring, personalisation, analytics |
| Verification Documents | Copies of government-issued ID, proof of address, selfie photographs | KYC compliance, identity verification, regulatory requirements |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
55wmb does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where strictly required by law or regulation, such as for responsible gaming assessments.
55wmb collects personal data through the following means:
Data you provide directly to 55wmb when you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or otherwise interact with the Platform.
Data collected automatically when you access and use the Platform, including through cookies, web beacons, log files, and similar tracking technologies. This includes technical data such as your IP address, device identifiers, and browsing behaviour on the Platform.
Data received from third parties in connection with the provision of the Services, including:
55wmb uses your personal data for the following purposes:
55wmb will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.
55wmb processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
55wmb retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, 55wmb will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical and statistical purposes.
55wmb implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While 55wmb takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 55wmb will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
55wmb uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure its proper functioning, and gather analytical data. The following types of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without affecting the functionality of the Platform.
These cookies allow the Platform to remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience.
These cookies collect anonymised information about how visitors use the Platform, including which pages are visited most frequently and how users navigate between sections. This data helps 55wmb improve the Platform's performance and user experience.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55wmb Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 55wmb:
To exercise any of these rights, please contact 55wmb's Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
Please note: Some rights are subject to limitations under applicable law. For example, 55wmb may be required to retain certain data for regulatory compliance purposes even where you request erasure. We will always explain the basis for any limitation applied to your request.
The 55wmb Platform is strictly for individuals aged 21 years and older. 55wmb does not knowingly collect or process personal data from individuals under the age of 21.
As part of the registration and KYC process, 55wmb verifies the age of all Players. If 55wmb discovers or has reason to believe that personal data has been collected from an individual under the age of 21, it will promptly delete that data and close the associated Account.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the 55wmb Platform or provided personal data to 55wmb, please contact us immediately at [email protected] so that we can take appropriate action.
55wmb primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where 55wmb uses cloud infrastructure or service providers located in other jurisdictions.
Where personal data is transferred outside the Philippines, 55wmb ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:
You may request further information about the safeguards applied to international data transfers by contacting our Data Protection Officer.
55wmb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 55wmb will notify registered Players by email or through a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this document indicates when the current version of the Privacy Policy came into force. Your continued use of the 55wmb Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how 55wmb protects your personal data. The most current version is always available at https://55wmb.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 55wmb, please contact our Data Protection Officer:
If you are not satisfied with our response to your data privacy enquiry or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Here is how 55wmb puts data protection into practice for every Filipino player on the platform.
Every connection to 55wmb is protected by SSL/TLS encryption. Your personal and financial data travels securely between your device and our servers at all times.
55wmb will never sell, rent, or trade your personal data to third parties for commercial purposes. Your information is used solely to deliver and improve our services to you.
Access, correct, or request deletion of your data at any time. 55wmb honours all data subject rights under the Philippine Data Privacy Act of 2012 within 15 business days.
All data handling at 55wmb is aligned with PAGCOR requirements and the Data Privacy Act of 2012. We operate transparently within the Philippine regulatory framework.
Financial transactions via GCash, PayMaya, and partner banks are processed through PCI-DSS compliant infrastructure. 55wmb does not store full payment credentials on its own systems.
55wmb keeps your data only as long as legally required. Once retention periods expire, data is securely deleted or anonymised — no indefinite storage of personal information.
55wmb is strictly for players aged 21 years and older. We are committed to providing a safe and responsible gaming environment for all Filipino players. If you feel your gaming habits are becoming a concern, help is available.
"Gambling is addictive. Know when to stop." Visit our Responsible Gaming page to learn about deposit limits, self-exclusion, and other tools available to you on the 55wmb platform.
Your data is protected, your privacy is respected, and your gaming experience is backed by a platform built for Filipino players. Join 55wmb today and play with peace of mind.
21+ For adults 21 years and older only. Gambling is addictive. Know when to stop.